We offer free shipping with Royal Mail 2nd class on all orders to the United Kingdom and free express shipping with DPD courier for all orders over £70 GBP. Express shipping is also available for all orders below £70 GBP for an additional cost which is calculated at the checkout.
Please allow approximately 3-5 business days to receive your order once it has been dispatched from our warehouse (if you chose the free standard shipping option). If you chose our express shipping option your order will take approximately 1-2 working days to arrive.
All orders with free, standard shipping are shipped with Royal Mail 2nd Class. All orders sent with express shipping are shipped with DPD Courier.
All orders are shipped from our distribution centre in London, United Kingdom.
Due to COVID-19, please be aware that the above shipping times may be temporarily affected and you may experience delays in receiving your order. We ask you to please be patient with our shipping partners during this period and understand that any delays with shipping are completely out of our control. If you have any concerns please email us at email@example.com and our team will be happy to assist you.
Unfortunately not, as soon as your order has left our warehouse we are unable to change any of the details. Always be sure to triple check your order details and notify our customer service team at firstname.lastname@example.org as soon as you realise something is incorrect. Bali Body will not be liable for orders missing due to incorrect or incomplete address details.
All orders with our free, standard shipping option are unable to be tracked.
If you chose our express shipping option, you will be able to track your order using the tracking number and link provided to you in your shipping confirmation email. If for any reason, this is not working or you’re having trouble finding these details, please contact our team at email@example.com
If your order is being shipped with our free regular mail option then you may use a PO Box. If you have chosen to purchase express shipping with DPD Courier, please ensure your postal address is to a home or business address. You must also provide a mobile phone number so that the courier can call you if they require further delivery confirmation and/or updates.